UK STANDARD FREE DELIVERY
If you choose to have your goods delivered by UK Standard Free Delivery, we aim to deliver your goods within 5 days. Delivery is Monday to Saturday (excluding bank holidays). All Orders are subject to a 1 day handling time frame, this can be extended during busy periods. UK Standard Free Delivery is 2nd class postal service is 3-5 working day delivery from dispatch. If an order is placed after 11am on Thursday it will not be dispatch until Monday after the weekend. Please contact us if you have still not received your order after 5 days have elapsed from the time of ordering, this allows time for the order to be received from any possible delays through the delivery network.
UK 1st Class Delivery £1.99
Orders placed before 13:30pm Monday to Friday can benefit form this Service. All orders are subject to a one day handling timeframe, at busy periods we will contact you if the order is likely to be delayed. UK 1st Class delivery service 2-3 working day delivery from dispatch. If an order is placed after 11am on Thursday it will not be dispatch until Monday after the weekend so it is best to check with customer support if you are requiring the order for a certain date. Please contact us if you have still not received your order after 7 days have elapsed from the time of ordering, this allows time for the order to be received from any possible delays through the delivery network.
Pick up is an available option to select at the checkout. The warehouse collection address is:
Please contact customer support either by phone, email or live chat when you would like to collect your order and we will be happy to advise and correspond with warehouse staff to make sure it is ready for you. The collection facility is only available between 9am – 14:30pm Monday – Friday (excluding bank holidays) Who Is Delivering We are cooperating with a large number of carriers over different markets. In the UK, we collaborate with: Royal Mail, Hermes and Yodel.
Track Your Parcel
As soon as the order is packed and ready to be collected by the courier from our warehouse we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take around 24 hours weekdays and over 48 hours at the weekend before the tracking information is uploaded to the couriers tracking service. You will also be able to track your order under ‘Orders’ when you log in at my account or alternatively enter the tracking number on the couriers website.